If a motivator is saying see sales associate this means that the motivator is unable to access the pricing feed to determine the price of the product it is displaying. This could occur if the device is offline.


  1. Check if there is only 1 motivator at the table displaying this message
  2. Reboot the Motivator using the following instructions
  3. If the Motivator is still showing the See Sales Associate message please call into Reality Interactive Support at 775-375-0200 or send an email to [email protected]